Dear Valued Customer:

As the COVID-19 global pandemic continues to evolve, we understand that scientific research and clinical diagnostics continues to flow. During this time of uncertainty, we are committed to being your partner, and would like to share the steps we are taking to ensure minimal impact on your research and patient care.

BD Biosciences manufacturing and distribution facilities continue to operate normally. We continue to meet current demand, and do not currently expect disruptions to product availability due to production shortages related to COVID-19. We are closely monitoring this dynamic situation and will keep customers informed on any meaningful changes to product availability as the situation evolves.

BD Field Service Engineers are currently available for on-site support. There may be delays due to travel restrictions. In addition, a dedicated team of 200+ associates is available to remotely address any questions you may have related to technical applications, panel design, product availability, as well as remote instrument management and support.

If you have any questions or concerns, please call 877-232-8995 and follow the prompts. To keep abreast with BD’s dynamic response please visit bd.com/covid-19.

Thank you for your continued support. We are committed to working through these challenging times together.

Sincerely,


Puneet Sarin
President, BD Biosciences


Todd Garland
VP/GM, US Region, BD Biosciences